Privacy Policy

Introduction

This page explains our privacy policies to our customers and other website visitors. It’s designed to be written in plain English and easily understood. Should you have any questions or concerns regarding your privacy, please do not hesitate to get in touch.

How we use your personal data

We ask you for personal information in order to fulfil your order at Piano Coffee It is stored solely within the secure systems of our U.S. based eCommerce partner Shopify. You can see their privacy policy here.

We also ask your permission (during checkout) to keep you up to date with offers we run from time to time via our email partner mailchimp. You can see their privacy policy here. We will always seek permission from you clearly and transparently when we make these requests and we will never assume permission is given.

We will never share your personal data

We only use the information you give us within our own direct business systems. Your data will never be shared, or sold.

Retaining and deleting personal data

Should you ever wish to have your personal data removed from all of our systems, simply contact us and we’ll remove you immediately.

Amendments

We reserve the right to amend this policy at any time without notice in order to better protect your personal data, and to comply with all legal regulations.

Your rights

By law you have the right to request copies of all data we may hold about you. Should you wish to act on this right you can contact us any time and we’ll respond as quickly as possible.

About cookies

A cookie is a small piece of information stored in your web browser which allows a website to display customised information to you.

Cookies that we use

We use of a limited number of simple cookies to detect how often, and how recently you have visited our website(s) using your current browser.

Cookies used by our service providers

Piano Coffee operates an account with Google Ad Services and in some cases they may use cookies to monitor the success of paid advertising campaigns, and to improve your browsing experience. You can find out more about how Google protects your privacy here.

The Piano Coffee website uses a system called Shopify, they depend on certain cookies to offer you a faster and more efficient shopping experience. You can read details about their cookie policy here.

Managing cookies

If you would like to see what cookies are stored for a website you can click here for a guide.

If you would like to block cookies completely you can find a guide here.

Who’s speaking?

This page has been created and maintained by:

Piano Coffee, Capital Office, Kemp House, 152 - 160 City Road, London, EC1V 2NX

According to the law, the scale of our organisation and our data processing practices mean we are not required to have an appointed data protection officer.

Should you have any questions or queries regarding our privacy policy, please don’t hesitate to contact us.